Store policies
The little details that help every Bunny Milk order go smoothly.
I do not offer holds or payment plans. Full payment is due at the time of purchase.
Refunds are not permitted except in certain circumstances described in these policies. Custom orders and ready-made item orders cannot be cancelled or refunded once purchased, so please double-check your order before completing payment.
Ready-made items are processed within 1–4 business days. Custom orders require approximately 1–2 weeks for completion before shipping.
Once your order has shipped, please check your tracking information for estimated delivery times.
Bunny Milk currently ships only to addresses within the United States.
If you need to change your shipping address, contact me through the Contact Me form or email support@bunnymilk.co as soon as possible.
I can only change an address before the order has shipped.
If an incorrect address was provided and the order has already shipped, additional shipping costs required to resend the package will be the buyer’s responsibility.
If tracking information confirms that your package has been lost by the shipping carrier, I will remake the item at no additional product cost.
I do not accept returns or exchanges due to the personal nature of the items. All purchases are final sale.
If your item arrives damaged or faulty, please take clear photos and contact me as soon as possible so we can work toward a solution.
Depending on the situation, the resolution may include a partial refund, replacement, or repair option.
Do not remove the handle from your pacifier, as force can cause the handle to break or decorations to come loose.
When cleaning is necessary, gently clean the teat with a baby wipe or an appropriate sterilizing solution. Do not submerge decorated items in water.
Adult pacifiers and shakers are delicate items and should be handled with care.
Bunny Milk does not tolerate hate, discrimination, harassment, or disrespect, and I reserve the right to refuse service where appropriate.
Fraudulent chargebacks, false fraud reports, or intentional violations of these Terms of Service may result in refusal of future service.
Bunny Milk products are intended for adult use. Customers are responsible for using and handling products appropriately.
By placing an order, you confirm that you have read and accepted these Terms of Service.
